Welcome to the New York State (NYS)

Office of Children and Family Services (OCFS)

Child Care Time and Attendance (CCTA) System Informational Website

For all NYS Local Departments of Social Services (LDSS) except for New York City

CCTA does not currently include the five boroughs of New York City

Contact Information

Technical Help for when you are in the CCTA system and have a problem.

CCTA Support Center Telephone number: 877-369-6106 option 9

Email address: support@controltec.com

General Help for when you have a question or comment about CCTA. Email address: ocfs.sm.childcare.ccta@ocfs.state.ny.us
Mailing address: The Division of Child Care Services 52 Washington Street, Room 309 South, Rensselaer, NY 12144-2796